Sales BDC Supervisor

Anthony is an up and coming star in this business! He started out as a customer service representative and grew into the Sales BDC Supervisor role within just one year. He loves the direction of where Dealer Retention Services is going so much that he started taking management courses to become a better leader. A…

Service BDC Supervisor

Casondra plays an integral part of the DRS team. She has a degree in Business Management and Marketing. Previously Casondra worked at a Honda dealership starting out in the Service BDC department where she quickly grew to the supervisor role. After three years in on the retail side she joined Dealer Retention Services. She not…

Regional Sales Manager

Mike is our Regional Sales Manager. He is a long time resident of Freehold, New Jersey and also a Virginia Wesleyan University graduate. After spending 5 years working in automotive retail both selling and later becoming the Internet Manager for a two store dealer group he joined the DRS team. He brings a wealth of…

Tom is the founder of Dealer Retention Services. He has been in the automotive industry for over 30 years. Recognizing the on-going need for effective business development he start this firm that now serves automobile dealerships nationally in the United States. He resides in Jackson, NJ with his lovely wife Valerie, three children and two…